Refund policy

At Blaxir, we are committed to providing high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 30 days of receiving your order. To be eligible for a return:

• The item must be in its original condition, unused, and in its original packaging.
• A valid proof of purchase (receipt or order confirmation) is required.
• Return shipping costs are the responsibility of the customer unless the return is due to a product defect or an error on our part.
• Restocking Fee: No Cost

Return Address:
BLAXIR
4201 Cypress Creek Parkway,
Houston, Texas 77068,
United States

To initiate a return, please contact our support team at support@blaxir.com or call us at +1 888-593-5679 during office hours.

Refunds

Once your return is received and inspected, we will process your refund within 7 business days. Refunds will be issued using the original payment method.

If your return is approved, you will receive a confirmation email. Please allow additional processing time for refunds to reflect in your account, depending on your bank or payment provider.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return your original purchase and place a new order.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Personalized or custom-made products
• Used or damaged items (unless due to a manufacturer defect)

Contact Us

If you have any questions or need further assistance, feel free to contact us:

BLAXIR:

Address: 4201 Cypress Creek Parkway, Houston Texas 77068, United States

Business Registration Number: 805567468

Phone: +1 888-593-5679

Email: support@blaxir.com

Monday to Friday

Office Hour: 9AM-5PM ET

(GMT-05:00) Eastern Standard Time (New York)
Email, Phone Call & Live Chat Available

We value your satisfaction and are here to ensure a smooth return and refund experience.